Refund Policy

We only exchange goods if they are defective or damaged when received. In circumstances where you consider that a product is defective, you should promptly contact us at info@ricicurls.com with details of the product and the defect. You can send the item you consider defective to:

Rici Curls
1 Brownlee Place
Basking Ridge, NJ 07920

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

No product, whether defective or damaged, will be accepted for exchange after 30 days of purchase.